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 MISCONDUCT POLICY

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Be advised, any guest of The Bernal Scream found behaving inappropriately, including behavior resulting from the influence of ALCOHOL, MARIJUANA, ILLICIT DRUGS, PRESCRIPTION DRUGS, AND/OR ANY CONTROLLED SUBSTANCE is subject to immediate removal from our facility at any time with NO refund.

The Bernal Scream will determine, in its sole discretion, if guest conduct is deemed inappropriate.

Inappropriate conduct or behavior may include, but is not limited to:

  • Verbal or other disruptive engagement with other guest

  • Belligerent behavior, including use of foul language or intimidation

  • Touching any actor, team member, or guest

  • Touching any prop, decoration or trim piece

  • Taunting, challenging or otherwise confronting actors

  • Running or pushing

  • Staggering or stumbling when walking

  • Taking video or photographs inside the attractions

This policy will be enforced to help preserve the positive, entertainment environment which The Bernal Scream hard to provide each guest.

In general, customers behave appropriately to enjoy the unique experience provided by The Bernal Scream. In cases where some do not behave appropriately, they unacceptably damage the experience of other guest. Inappropriate behavior also puts The Bernal Scream team and assets at unacceptable risk. In addition, customers who enter The Bernal Scream and behave inappropriately or UNDER THE INFLUENCE OF ALCOHOL, MARIJUANA, ILLICIT DRUGS, PRESCRIPTION DRUGS AND/OR ANY CONTROLLED SUBSTANCE put themselves at risk. This MISCONDUCT POLICY and any subsequent customer ejections are enforced to preserve The Bernal Scream desired entertainment environment/experience. By entering our property line or purchasing tickets (witch ever comes first), you agree by default to abide by the terms of the MISCONDUCT POLICY.

Thank you for observing and complying with our MISCONDUCT POLICY.

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"Soul Shredder" Haunted Attraction

September 20th -- November 3rd

Almaden Plaza (Near Costco)

5353 Almaden Expy. 

San Jose Ca, 95118

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© 2024 The Bernal Scream

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